CaseStatusEnum
This enumerated type contains a list of values that indicate the current status of a case, an action that just occurred on a case, or an action that needs to occur next during the life of a case.
Type that uses CaseStatusEnum:
Call that uses one or more values of CaseStatusEnum:
Enumeration Values
Value | Description |
CLOSED | This enumeration value indicates that the case is closed. |
CS_CLOSED | This enumeration value indicates that customer support has closed the case. |
ON_HOLD | This enumeration value indicates that the case is on hold. |
OPEN | This enumeration value indicates that the case is open. |
OTHER | This enumeration value indicates that the status of the case cannot be determined. |
REFUND_AGREED_BUT_FAILED | This enumeration value indicates that the buyer and seller have agreed upon a refund solution, but the refund transaction failed. |
WAITING_CS | This enumeration value indicates that the case is waiting on a response from customer support. |
WAITING_DELIVERY | This enumeration value indicates that the buyer is awaiting for delivery of the shipped item. |