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The Feedback notification is sent to a subscribed buyer or seller when that buyer or seller has left Feedback for the other party in the order, or has received Feedback from the other party in the order.

Data Fields Returned

API Call that displays this notification: GetFeedback with ReturnAll detail level

The data fields returned by the Feedback notification are the same as those for the GetFeedback call with ReturnAll details requested. However, although sellers may be able to use GetFeedback to retrieve the averages of detailed seller ratings (refer to Detailed Seller Ratings), this data is not in the Feedback notification.

To determine whether feedback was left for the buyer or the seller, refer to the FeedbackDetailArray in the GetFeedback API reference documentation for complete information.

Refer to SOAP Message Body for information about the standard elements returned for all notifications.

Example

Sample Feedback Notification

<?xml version="1.0" encoding="utf-8"?>
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"
  xmlns:xsd="https://www.w3.org/2001/XMLSchema"
  xmlns:xsi="https://www.w3.org/2001/XMLSchema-instance">
  <soapenv:Header>
    <ebl:RequesterCredentials soapenv:mustUnderstand="0"
   xmlns:ns="urn:ebay:apis:eBLBaseComponents" xmlns:ebl="urn:ebay:apis:eBLBaseComponents">
      <ebl:NotificationSignature xmlns:ebl="urn:ebay:apis:eBLBaseComponents">
       z********=</ebl:NotificationSignature>
    </ebl:RequesterCredentials>
  </soapenv:Header>
  <soapenv:Body>
    <GetFeedbackResponse xmlns="urn:ebay:apis:eBLBaseComponents">
      <Timestamp>2005-04-30T03:40:37.529Z</Timestamp>
      <Ack>Success</Ack>
      <CorrelationID>8********0</CorrelationID>
      <Version>407</Version>
      <Build>20050429131630</Build>
      <NotificationEventName>Feedback</NotificationEventName>
      <RecipientUserID>seller1</RecipientUserID>
      <FeedbackDetailArray>
        <FeedbackDetail>
          <CommentingUser>b********1</CommentingUser>
          <CommentingUserScore>2</CommentingUserScore>
          <CommentText>Great transaction!</CommentText>
          <CommentTime>2005-04-30T03:39:46.000Z</CommentTime>
          <CommentType>Positive</CommentType>
          <ItemID>7********8</ItemID>
          <Role>Seller</Role>
          <FeedbackID>3********9</FeedbackID>
          <TransactionID>8********7</TransactionID>
        </FeedbackDetail>
      </FeedbackDetailArray>
      <FeedbackDetailItemTotal>151</FeedbackDetailItemTotal>
      <FeedbackScore>1</FeedbackScore>
    </GetFeedbackResponse>
  </soapenv:Body>
</soapenv:Envelope>